When you use xgbet, your trust means everything to us. This privacy policy clearly outlines what data we collect, why we collect it, how we store it, and our commitment to never sharing it.
Important: By using the xgbet platform, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.
Xgbet has always placed the highest importance on user privacy. This Privacy Policy explains what information we collect when you use the xgbet website, mobile app, or any other digital channel — why we collect it, and how we keep it secure.
This Privacy Policy applies to all xgbet services. It is prepared in compliance with international data protection laws and the General Data Protection Regulation (GDPR), and is presented clearly for our users to ensure complete transparency.
Xgbet believes that data protection is not just a legal obligation — it is an ethical commitment to our users. We will never use your data without your consent.
In simple terms: Your data belongs to you. xgbet uses it only to keep the platform running smoothly and to improve your experience.
Xgbet collects two types of data — what you provide directly, and what is gathered automatically while you use the platform.
| Data Type | What We Collect | Why We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification (KYC) |
| Contact Information | Email, mobile number | Account Registration & Communication |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Data | Betting history, preferred games, login times | Service Improvement & Personalization |
| Location Data | Approximate country and city (derived from IP) | Legal Compliance & Regional Services |
Xgbet uses your data only for specific, legitimate purposes. We never sell it to advertisers or use it for anything beyond what is necessary.
Marketing Communications: You can opt out of promotional emails or SMS at any time through your account settings. However, essential account-related communications cannot be disabled.
Xgbet does not retain any data longer than necessary. Retention periods are determined based on the type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| Betting History | 3 Years | Dispute Resolution |
| Login & Session Logs | 90 days | Security Monitoring |
| Cookies & Tracking Data | 30–365 days (varies by data type) | Platform Experience Improvement |
Xgbet does not sell your personal data. However, in certain cases, limited information may be shared with trusted partners.
Our Guarantee: All partners with whom data is shared are bound by strict data processing agreements and are required to comply with xgbet's privacy policy.
The xgbet website and app use cookies and similar tracking technologies to help enhance your experience.
You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit some features.
Under xgbet's Privacy Policy, you have full control over your own data. Your key rights are outlined below.
You may request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
You may request that your data be restricted from use for specific purposes.
You may request an export of your data in a machine-readable format.
You may object to your data being used for marketing or any other purpose.
How to Exercise Your Rights: To exercise any of the rights listed above support@xgbet.ws-. We will respond within 30 days.
Xgbet is strictly prohibited for users under 18. We do not knowingly collect any data from minors.
The xgbet platform may integrate certain third-party services, such as payment gateways or game providers. These third parties operate under their own privacy policies.
Note: Please read the privacy policy of any third-party service before using it.
Xgbet uses industry-leading technology to protect your data. Our security infrastructure is continuously updated.
Security Notice: In the event of any suspicious activity or data breach, xgbet will notify affected users within 72 hours.
Xgbet may update this Privacy Policy from time to time. We are committed to being fully transparent about any changes.
Contact us for any privacy-related questions, complaints, or requests. We aim to respond promptly and effectively.
Data Protection Officer (DPO): For any privacy-related concerns, you can reach our Data Protection Officer directly — dpo@xgbet.ws
How xgbet protects your data — the measures in place to keep you safe
Every data transmission is encrypted using SSL-256 technology. Hackers and third parties will never be able to access your information.
Xgbet never sells your personal data to advertisers or any third party. Your information is used solely to serve you.
This policy clearly explains where and how your data is used — no hidden information, no vague language.
You have the full right to view, correct, delete, or export your data. Manage it yourself through your account settings.
Regular security testing is carried out by independent third-party experts. Any vulnerabilities identified are addressed promptly.
You will receive instant SMS and email alerts if any suspicious activity is detected on your account.
Your data is fully secure with xgbet. Open your account today in line with our Privacy Policy and enjoy the best online betting experience in Bangladesh.